1 · Who you are agreeing with

These Terms of Use (the "Terms") form a binding contract between you and Magnet-Me Pty Ltd (ABN 54 619 839 208), an Australian proprietary company ("Magnet-Me", "we", "us", "our").

The Magnet-Me software, brand and related intellectual property are owned by Magnet-Me Holdings and operated by Magnet-Me Pty Ltd under licence. Where these Terms grant rights to use the software or the brand, those rights flow through Magnet-Me Pty Ltd from Magnet-Me Holdings. Franchise relationships are administered through Magnet-Me Partners under separate franchise agreements.

By installing, accessing or using the Magnet-Me desktop application (the "App"), the website at magnetme.app (the "Website"), or the licence server, you agree to these Terms. If you do not agree, do not install or use them.

2 · The service in a paragraph

Magnet-Me is a desktop application for event photographers and operators. It captures, lays out and prints event photo magnets on supported printers, on the operator's device, on-site. The Website is where you read about Magnet-Me, download the App, activate your subscription, and manage your account. The licence server validates your subscription and binds your licence to your device. The App runs on Windows, with a macOS version also available. From time to time we will release additional features — including, in due course, cloud storage, guest QR capture, and face-matching — and these Terms will apply to those features when they are made available to you.

3 · Eligibility

You must be at least 18 years old, or have the legal capacity to enter into a binding contract in your country of residence, to install the App or purchase a subscription. By using the App or activating a subscription you confirm that this is the case.

4 · Trial · 14 days · no card

Download the installer and run it. You get 14 days of full, unrestricted access to every feature. We do not ask for a name, email, or payment method during the trial. The App generates a one-way hash of your computer's identifiers (a 64-character SHA-256 string) so the trial cannot be reset by uninstalling and reinstalling. When the 14 days end, the App stops printing until you activate a subscription.

5 · Activation · 30 days free, then paid

When you activate, you choose a plan (Monthly or Yearly), provide your name and phone number, and approve a PayPal subscription. PayPal supplies us with your email address, billing address, and a vault reference for your payment instrument (we never see your full card number, CVV or expiry). We extend your access by 30 days at no charge — PayPal does not bill you until the 30 days are up. We email you a one-time activation code to the email address PayPal has on file for you; redeeming the code on your device binds your licence to it.

You can cancel any time during the 30 days from the manage page and PayPal will never charge you.

6 · Sign-in (no password)

Magnet-Me does not use passwords. To manage your subscription, enter your email address on the manage page and we will email you a short-lived magic-link sign-in. The link is single-use and expires within a short window. Keep your email address secure.

7 · Pricing, renewal and taxes

Current pricing is A$25 / month or A$250 / year for customers on the English version of the site (billed in Australian dollars), and ₪50 / month or ₪490 / year for customers on the Hebrew version of the site (billed in Israeli shekels). Each plan is a separate PayPal plan and is currency-locked to its plan. Subscriptions renew automatically on the same calendar day each cycle until you cancel. We will email you 5 days before the first paid charge so the conversion is never a surprise.

We may change pricing at any time. Any price change will apply to subsequent renewals at the new amount. PayPal may require you to approve a change to your subscription before charging the new amount; if you do not approve the change, your subscription will lapse at the end of the period for which you have already paid. We do not lock in legacy pricing.

Prices are quoted exclusive of GST, VAT or other applicable taxes unless we say otherwise. Where Magnet-Me Pty Ltd is required to charge Australian GST on a supply to you, GST will be added at the rate prevailing on the date of the supply, and a valid tax invoice will be issued.

8 · Cancellation and refunds

We do not issue refunds. The 14-day trial and the additional 30-day free window after activation exist precisely so that you can confirm Magnet-Me works for your hardware, your printer, your venue and your workflow before any money is taken from you. Once a paid charge is taken, it is not refunded.

• You can cancel any time from the manage page or directly from your PayPal account. Cancellation takes effect immediately at PayPal — no further charges are taken.
• After cancelling, you keep full access through the end of the period you have already paid for. Monthly: end of the current calendar month. Yearly: end of the current calendar year. You are never billed for time you cannot use.
• If a renewal charge has already been taken and you cancel after that charge, the cancellation prevents the next charge but does not reverse the charge that was just taken — you keep access through the period it paid for.

Nothing in this Section limits any non-excludable rights you have under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) or any equivalent consumer-protection law of your country of residence (see Section 16). In particular, where the Australian Consumer Law requires us to provide a remedy for a failure to deliver the service — for example, where we discontinue the product entirely (Section 19) or where we materially breach our obligations to you — this no-refund policy does not override that requirement.

9 · Payment-failure grace and offline tolerance

If a renewal payment fails (declined card, expired card, insufficient funds), PayPal retries on its own schedule and we give you 7 days of full access while that resolves. If no payment lands within 7 days the App moves to Suspended and printing stops. Updating your card in PayPal restores access instantly.

Separately, the App is designed to keep working at events with intermittent or absent internet. Once activated, a Monthly licence will continue to function for up to 30 days without contacting our licence server; a Yearly licence will continue to function for up to 60 days without contact. Beyond those windows the App requires re-contact with our server to confirm that the subscription is still active.

Suspension affects access, not data. Your event photos and settings on your device are not deleted by suspension or by licence expiry — managing local data is your responsibility.

10 · One licence, one device

Each subscription binds to one device identifier at activation. The identifier is a SHA-256 hash of stable Windows machine attributes — raw values are not transmitted. If you need to move to a new computer, email magnetmesupp@gmail.com with the new device identifier from the new install and we will re-issue the licence within one business day. This is free.

11 · Licence to use the App

Subject to your continued compliance with these Terms and (where applicable) your payment of subscription fees, Magnet-Me Pty Ltd grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the App on a single device for the purpose of operating photo-magnet events.

Title to and all intellectual property rights in the App, the brand, the documentation, the websites and the licence server remain at all times with Magnet-Me Holdings (or its licensors). Nothing in these Terms transfers ownership of any intellectual property to you. The licence ends automatically when your subscription ends, when these Terms are terminated, or when you cease to be authorised to use the App.

Operational reporting. The App periodically transmits aggregated print-job metadata and operational telemetry to our licence server (counts, paper sizes, printer models, success and error rates, app and OS versions, event name as you label it, and timestamps). We use this data to improve the App, diagnose printer-driver and hardware issues, plan product updates, and — where you are a franchisee — provide franchise reporting. No event photos, no guest names, and no other personal information about the people pictured are transmitted. See the Privacy Policy for full detail.

12 · Acceptable use

You agree not to:

• Reverse-engineer, decompile, disassemble or otherwise attempt to derive the source code of the App, except to the extent that applicable law expressly permits this notwithstanding the prohibition;
• Modify, tamper with, or circumvent the licence check, trial window, device-binding, or any security feature of the App, the Website or the licence server;
• Resell, rent, lease, sub-licence, distribute or commercially exploit the software itself (printing magnets for paying clients is the entire intended use — that is fine);
• Re-package, re-brand or white-label the App or the Magnet-Me brand without a separate written agreement with Magnet-Me Partners;
• Use the App to capture, store, process or print images of any person in a manner that breaches their privacy, image rights, or any applicable privacy or surveillance law in the place the image is captured;
• Use the App to print copyrighted material, trade marks or other content you do not have the rights to use;
• Use the App to capture photos of minors without the consent of a parent, guardian, school or other lawful authority;
• Abuse the trial by attempting to reset the device identifier or by reinstalling on fresh hardware to evade the 14-day window;
• Use the Website, the App or the licence server to send spam, malware, or to launch any attack on Magnet-Me or any third party; or
• Use the Website or App in any way that would breach any applicable law or the rights of any third party.

13 · Your responsibilities as the operator

When you use the App at an event, you are the photographer or event operator, not Magnet-Me. You are responsible for:

• Obtaining all consents required by law for taking, storing, processing and distributing photographs of guests, including, where children are involved, the consent of a parent, guardian, school or other lawful authority;
• Providing event guests with appropriate notice of how their photographs will be used;
• Complying with any applicable privacy, data-protection, child-protection, surveillance, consumer and tax laws in the place the event is held;
• Securing your device and any backups so that event photos do not fall into the wrong hands;
• Honouring deletion requests from individuals depicted in event photos within a reasonable time, and in any event within 30 days; and
• Where you operate as a Magnet-Me franchisee or licensee, complying with any further obligations in your franchise or licence agreement.

The App's on-device face-detection feature is provided to help you compose and auto-crop magnets. It produces local hints only — no face data leaves your device. When future features that involve facial recognition matching, biometric identification or cloud storage are made available, you may only enable them where you have an appropriate lawful basis (including, where required, the express consent of the individual). Magnet-Me will publish operator guidance and consent templates to help you comply, but the responsibility for lawful capture rests with you.

14 · Franchisees and licensees

If you are using the App as a Magnet-Me franchisee or as a licensee of Magnet-Me Partners, additional terms apply under your franchise or licence agreement. Those additional terms cover (without limitation) brand-use scope, territory, training, quality standards, reporting, royalties or licence fees, and brand-protection obligations. In the event of any inconsistency between these Terms and your franchise or licence agreement on a matter the franchise or licence agreement addresses specifically, the franchise or licence agreement prevails.

Franchisees and licensees must not represent themselves as Magnet-Me Pty Ltd or Magnet-Me Holdings, and must not sub-licence the App or the brand to any further party without prior written consent from Magnet-Me Partners.

15 · Ambassador program

We operate an ambassador program through which existing customers and approved community members may earn free months of subscription by referring new paying customers. The full mechanics live on the ambassador page; this Section sets out the contract terms that apply if you take part.

• Eligibility. You may mint one or more ambassador codes under an email address you control. We may decline or revoke ambassador status, or any individual code, if we reasonably suspect fraud, self-referral, or behaviour that brings the Magnet-Me brand into disrepute.
• How a credit is earned. When a new customer activates a paid subscription using one of your codes, a pending credit is recorded against your ambassador account.
• Three-month lock-in. The credit becomes locked-in only after the referred customer has completed three paid months in total. A yearly subscription satisfies the lock-in immediately on the first paid charge.
• Claw-back. If the referred customer cancels, is refunded, or their subscription is otherwise terminated before the three-month lock-in is reached, the pending credit is reversed. If their payments later resume, the reversed credit is reinstated as pending and can still lock in once the three paid months are completed.
• Kept after cancel. If the referred customer cancels after the three-month lock-in is reached, the credit is kept by the ambassador.
• How credits are applied. Each locked-in credit is applied as one free month of subscription access: redeeming it extends the paid-through date of your own Magnet-Me subscription or licence by one month. A redemption does not change the amount or timing of any recurring PayPal charge already scheduled — if you would prefer a billing pause instead, contact support before your next charge date. Credits are not redeemable for cash and have no monetary value. They are non-transferable.
• Caps and expiry. Unused locked-in credits expire 24 months after the date they lock in. We may, on reasonable notice, cap the number of credits a single ambassador can hold at one time.
• No employment or agency. Participation in the ambassador program does not make you an employee, agent, contractor or representative of Magnet-Me. You may not represent yourself as such, and you must not make statements about Magnet-Me to your audience that we have not authorised in writing.
• Tax. You are responsible for any tax consequences of receiving credits in your jurisdiction.
• Anti-fraud and anti-spam. You must not use spam, deceptive advertising, paid traffic that breaches any platform's policies, or any unsolicited contact to promote your codes. You must not use bots or fake accounts to redeem your own codes. We may cancel any credit and revoke any code where we reasonably suspect these rules have been broken.
• Our right to change or end the program. We may amend the rules of the ambassador program from time to time. Where the change affects how credits already pending or already locked-in are treated, we will give 30 days' notice before the change takes effect. We may discontinue the program on 90 days' notice — locked-in credits will remain redeemable through the end of that notice window.

16 · Warranty, the Australian Consumer Law, and consumer rights

Magnet-Me is provided "as is" and "as available". We take pride in shipping reliable software, but we cannot warrant that it will be uninterrupted, error-free, or that every printer driver or hardware combination will behave perfectly. To the maximum extent permitted by law, all warranties, conditions and representations not expressly set out in these Terms are excluded.

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law (the "non-excludable guarantees"). For major failures with a service, you are entitled to cancel your service contract with us and to a refund for the unused portion, or to compensation for its reduced value; you are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have the failure rectified within a reasonable time. Nothing in these Terms excludes, restricts or modifies any non-excludable guarantee or any consumer right you have that cannot be excluded by contract.

Where Magnet-Me's liability for a breach of a non-excludable guarantee can lawfully be limited, we limit our liability to, at our option: (a) the resupply of the service; or (b) the payment of the cost of having the service supplied again.

17 · Limitation of liability

Subject to Section 16, and to the maximum extent permitted by law:

• Our total aggregate liability to you under or in connection with these Terms, the App, the Website or the licence server is capped at the total amount you have paid to Magnet-Me Pty Ltd in the 12 months immediately before the event giving rise to the claim;
• We are not liable for indirect, consequential, incidental, special, exemplary or punitive damages, including loss of profits, loss of revenue, loss of business, loss of goodwill, or the cost of substitute goods or services; and
• We are not liable for missed prints, missed sales or other losses arising from the App, your printer, your laptop, the network at the venue, or any third-party service failing at a live event. The 14-day trial exists so that you can prove the software works on your hardware and at your venue before you commit.

18 · Indemnity

You agree to indemnify and hold harmless Magnet-Me Pty Ltd, Magnet-Me Holdings, Magnet-Me Partners and their respective directors, officers, employees and contractors from and against any claim, loss, damage, cost or expense (including reasonable legal costs) arising out of or in connection with: (a) your breach of these Terms; (b) your misuse of the App, the Website or the licence server; (c) your infringement of any third party's intellectual property, privacy or image rights; (d) your failure to obtain consent for capturing, processing or printing any image of any person, including a minor; or (e) your breach of any applicable privacy, data-protection, consumer, tax or surveillance law.

19 · Suspension and termination by us

We may suspend or terminate your subscription, account or access to the App or the Website, without prior notice and without refund, if you materially breach these Terms (particularly Sections 12, 13, 14, 15 and 18), or where we are required to do so by law.

We may discontinue the Magnet-Me product, or any part of it, at any time, without prior notice and without refund. If we do, the App and the licence server may stop functioning for everyone, including paid subscribers within their prepaid period. Nothing in this Section limits any non-excludable rights you have under the Australian Consumer Law (see Section 16).

20 · Termination by you

You can stop using the App and the Website at any time. To end a paid subscription, cancel from the manage page or directly in PayPal — see Section 8 for the refund terms that apply.

21 · Intellectual property

All intellectual property in the App, the Website, the licence server, the Magnet-Me brand, the user manual, the templates, the sample artwork, and the documentation is owned by Magnet-Me Holdings (or its licensors). The Magnet-Me name, logo and any associated trade marks are trade marks of Magnet-Me Holdings. Nothing in these Terms grants you any right to use the Magnet-Me brand other than as expressly permitted in writing (for example, under a franchise or licence agreement).

You retain ownership of your event photos and any content you create using the App. The App does not transmit your photos to us. By creating an event you grant Magnet-Me Pty Ltd a limited, non-exclusive licence to process that content solely to the extent necessary to provide the App's local functionality to you — for example, to render a layout, save a file, or, when those features are active, to back the content up to a cloud storage option you have opted into, or to send a copy to a guest who has registered to receive it.

22 · Third-party services

The App and the Website rely on third-party services to operate. The key ones are PayPal Australia Pty Limited (subscription billing), Twilio SendGrid (transactional email — activation codes, magic-link sign-ins, billing notifications), Cloudflare, Inc. (Website edge, DNS, geolocation cookie), and Fly.io, Inc. (licence-server hosting in Sydney, Australia). Those services are subject to their own terms and privacy policies, which we link to in the Privacy Policy. We are not responsible for the acts or omissions of those third parties beyond our own obligations to you under these Terms and the Australian Consumer Law.

23 · Privacy

Our handling of personal information is described in the Privacy Policy, which forms part of these Terms.

24 · International use

The App and the Website are operated from Australia. The licence server is hosted in Sydney, Australia, on Fly.io. We do not represent that the App or the Website is appropriate or available for use in every country. If you choose to use Magnet-Me from a country other than Australia, you do so at your own initiative and are responsible for compliance with the local laws of that country, including any laws affecting capturing photographs of guests, storing personal information, or operating a photography business.

Where Magnet-Me Pty Ltd licenses the App to a franchisee or third-party operator outside Australia, that licensee operates under the local law of its country in addition to these Terms.

25 · Changes to these Terms

We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. We do not send email notifications about Terms updates — please check this page periodically. The current version is always the one published here, and continued use of the App or the Website after a change takes effect means you accept the updated Terms. Nothing in this Section limits any non-excludable rights you have under the Australian Consumer Law (see Section 16).

26 · Governing law and jurisdiction

These Terms are governed by the laws of the State of Victoria, Australia. You and Magnet-Me Pty Ltd submit to the exclusive jurisdiction of the courts of Victoria and the courts hearing appeals from them. Nothing in this Section limits any non-excludable consumer rights you have under the law of your country of residence.

27 · General

• Entire agreement. These Terms, together with the Privacy Policy and any franchise or licence agreement that applies to you, form the entire agreement between you and Magnet-Me Pty Ltd in relation to the App, the Website and the licence server.
• Severability. If any part of these Terms is held to be invalid or unenforceable, the rest will continue in full force and effect.
• No waiver. A failure or delay by Magnet-Me Pty Ltd to enforce any right under these Terms is not a waiver of that right.
• Assignment. You may not assign or transfer your rights under these Terms without our prior written consent. Magnet-Me Pty Ltd may assign its rights and obligations under these Terms to a related body corporate or as part of a corporate restructure, sale or merger, on giving you notice.
• Notices. We will send notices to the email address PayPal has on file for your subscription. You can send notices to us at the contact addresses in Section 28.
• Force majeure. Neither party is liable for any delay or failure to perform caused by events outside its reasonable control.

28 · Contact

Magnet-Me Pty Ltd (ABN 54 619 839 208)
Support: magnetmesupp@gmail.com
Privacy: magnetmesupp@gmail.com
Franchise enquiries: magnetmesupp@gmail.com

The English version of these Terms is the legally authoritative version. Translations may be provided for convenience only; in the event of any inconsistency, the English version prevails.